Weddings - FAQ
Questions & Answers
What happens after we have paid our deposit?
Two copies of your contract with our terms & conditions will be posted out to your home address, please read through the contracts carefully, sign them both and return a copy to the hotel. This must be done within two weeks of the contract date to guarantee the booking
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What happens after we have returned our contract?
You will not hear from us until we require the second payment of £1000 which is required 3 months prior to your wedding as stated in your contract with us. We will then contact you around 8 weeks before the wedding to make a final details appointment. This usually takes around 45 minutes, and we run through menu choices, numbers, timings, colour themes and any extras you may have booked for your day! We then send a copy of your final details along with a final invoice
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How far in advance should we send invitations?
Wedding invitations should be sent out 4-8 months before the wedding date! Many couples also send out 'save the dates' up to a year in advance
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Can we add extra guests to our package?
Yes, subject to seating limits of the suite you have booked. Additional guests will be charged for the menu cost, drinks package & chairs
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What time do we invite evening guests from?
We usually suggest evening guests to come between 7pm - 7:30pm
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Can we bring our own band / have live music?
Yes, PAT testing & public liability insurance certification will need to be checked in advance of your wedding day. Bands are not permitted to play outdoors and can only play indoors until 11pm. Disco music can be played until midnight
Do we get an allocation of rooms?
Yes, an allocation of rooms will be made when you have paid your wedding deposit. Allocations vary between 5-20 rooms - discuss with your wedding coordinator how many rooms you will require. Once the allocation is filled, more rooms can be added if available
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Will we get charged for any rooms not taken in our allocation?
Any rooms not booked on your allocation will be released 4 weeks prior to the wedding date
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What time is our room available to check into on our wedding day?
Your room will be available from 12pm
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What time can guests check into their rooms?
Check in time is from 2pm on the day of arrival. Guests can book a guaranteed early check in from 12pm for an additional cost
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Do you have family rooms?
Yes, we have several family rooms family rooms available. Children under 2 are free of charge, children over the age of 2 are a £10 supplement per night
Who will be our contact on the day?
A wedding coordinator will be on hand to ensure smooth running of your day
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Does the hotel book the registrar?
Unfortunately not, the registrar / celebrant must be booked direct by you
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Are we allowed to pick another menu that is not included in our package?
You can upgrade to any other menu in the brochure, this may incur a supplement per person
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Do you cater for vegetarians / vegans?
Yes, we have a separate menu for vegetarians / vegans to choose from
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Can you cater for dietary requirements?
Yes, please advise us of any dietary requirements on your final details appointment
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Do you have a children's menu?
Yes, we have a children's menu in the brochure
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When do we pay the final balance for our wedding?
The balance of your wedding must be paid for 14 days prior to the date of your wedding
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Can we have confetti?
Only biodegradable confetti can be thrown in the gardens
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Do you have a wedding fayre at the hotel?
Yes, we hold two wedding fayres each year. Usually one in February and one in October
Each couple will receive an invitation to attend each wedding fayre. Admission is free
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Is VAT included in the price?
Yes
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Can we bring our own wine / spirits and pay corkage?
Wine / spirits must be purchased from the hotel
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Can we have a wedding menu tasting?
Yes, this is available to book, there will be a charge for this service
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Do we receive the Dukeries Suite as part of the package?
The Dukeries Suite is included in the Deluxe Package. To upgrade to the Dukeries Suite, the cost is £250.00
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Can we bring our own caterers?
External caterers are not allowed
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Can we bring in our own food?
A wedding cake and / or cupcakes are acceptable. Any other food items are not allowed
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What happens if I stay at the hotel the night before the wedding in a standard room and need to move to another room on the wedding day?
You can move to your new room from 12pm on the day, if this is not possible with your ceremony time you can pack your belongings, and we will move them to the new room. We are not liable for any breakages or missing items
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How many guests can fit on the tables for our wedding breakfast?
Our round tables seat up to 8 comfortably and a maximum of 10. We can fit a top table of 10 with 14 rounds in the Shelley Suite and a top table of 7 with 5 rounds in the Grove Suite.
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Will there be another wedding on our wedding day?
Is it possible that we can have two weddings in one day. Each wedding will have a dedicated time slot (first come first serve). You will always be advised if another wedding is taking place on your wedding date.
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What music do we need for the ceremony and how does this work?
We will control the music for your ceremony and require the following: 6 songs for guests being seated / waiting. 1 song walking down the aisle, 4 songs while signing the register and 1 song walking back up the aisle when married. All songs should be available on Spotify for the hotel to download
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How long does the music to walk down the aisle need to be?
This depends on how many are in your wedding party & walking down the aisle. Usually one song is enough
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Can we provide a welcome sign?
Yes, you can provide your own welcome sign & decorations
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Can we choose the colour of our chair sash & flowers?
Yes, on your final details appointment we will discuss your colour theme for your sash & top table flowers
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Is there a microphone available for speeches?
Yes, we have a microphone available however we find this is not very often required. If you require the microphone please let us know on your final details appointment
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If you have any questions unanswered, please email sales@westretfordhotel.co.uk
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